healthcare panel

 

By focusing solely on market research fieldwork we intimately understand the area like no other; this makes our data collection capabilities comparable with only the best for quality, usefulness and timeliness.

The hard facts;

  50 CATI stations with capacity to go to 120
  Interviewers in every capital city and most regional areas
  Specialist focus group recruitment services
  Fully fledged in-house Web surveying capability
  Full internal data analysis, processing and coding
  Lists, panels and sample analysis capabilities all competitively priced

"We service 7 of the Top 10 Market Research Firms in Australia."

Great fieldwork is the cornerstone of accurate research. AFS has been developing its unique approach for over 10 years. Our confidence comes from proving to be indispensable, time and again, to some of the largest research clients in the country.

AFS ISO Survey Results
NEW: What do AFS client's really think?

Perfectly executed fieldwork takes vigilance and a dedication to continiuous improvement.  As part of our ISO review, 50 random clients responsed in mid 2009 and here's what they said about AFS...

"The customer service is excellent and I am very pleased.." - Survey Respondent

Overall Value for Money of AFS Services:

  •  94% of respondents are 'satisfied or more than satisfied'!
  •  95% of respondents would continue to use AFS Data Collection
  • 42% have already recommended AFS to others - 87% will!

How would you rate your level of satisfaction with AFS compared to your other providers?

Customer Responsiveness - 83% responded ' well above ' or ' above average' 
       
Quality/Confidence in Results - 74% responded ' well above ' or ' above average'
          
Professionalism in Project Management - 74% said ' well above/above average'

AFS continues to develop its approach and we would be happy to present details of this study along with our quality credentials for your review.

AFS invites you to contact: Martin Cattach of AFS Client Services

What is News at AFS:

 Richard Arnheim joins AFS as Healthcare Data Collection Expert

 The AFS SME Omnibus presents Researchers with a great option

 Gotham Shetti expands our National Fieldwork Management team

 AFS obtains stellar results from its ISO customer satisfaction survey

AFS © 2009